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    Shipping methods and costs

    We offer free standard WorldWide shipping via FEDEX, TNT, UPS, DHL.

    For retailers, the shipping costs aren't free. Please send us an email at contact@cristallini.com for more informations.

    How can I track my order?

    Track & trace your order by the AWB number provided in your email. 

    How long will it take for my order to arrive?

    Shipping usually takes between 5-10 business days.

    Do I have to pay custom duties and taxes if my order is shipped outside the EU?

    Yes, the customer is responsible for all applicable custom duties and taxes for orders shipped outside the EU. This will be a separate charge invoiced by our courier.

    How much are the custom duties and taxes (outside the EU) for my order?

    Custom policies vary widely between countries. Please contact your local customs office for further information. To ensure quick delivery to you, any custom duties and taxes imposed by your government will be paid for on your behalf by our courier and you will be responsible for these charges. You will receive a separate invoice for any applicable custom duties and taxes.